Employee Experience Assessment & Insights

Understanding employee experience and what that means for your organization

What This Is

Employee experience is shaped by how leadership actions are understood in day-to-day work.

The Employee Experience Assessment provides a structured way to explore these themes and identify areas where greater clarity or consistency may be beneficial.

This work may include a focus on specific aspects of employee experience, such as employee recognition, to better understand how leadership practices are understood across teams.

What This Work Focuses On

• How employee experience is expressed in day-to-day work

• How leadership actions are understood across employees and managers

• Differences in experience across teams and leaders

• Themes that may influence clarity, consistency, and day-to-day effectiveness

What Organizations May Gain

• Increased visibility into how employee experience is described across teams

• Greater awareness of how leadership practices may be understood differently

• Understanding of how leadership actions may be interpreted

• Identification of themes that may influence clarity and effectiveness

How It Works

A structured employee experience assessment based on multiple perspectives across the organization.

• Review of materials related to employee experience and recognition practices

• Employee focus groups

• Targeted interviews with HR and senior leadership

• Director and manager interviews

• Findings and observations summary

• Leadership discussion

What Is Included

Review of Practices

A review of existing materials and approaches related to employee experience, including recognition where relevant.

Employee Focus Groups

Structured group conversations to explore how work is described in day-to-day practice and to identify common themes.

HR and Senior Leadership Interviews

Targeted interviews to understand organizational priorities, perspectives, and current approaches to employee experience.

Director and Manager Interviews

Interviews with 5 to 7 directors and managers to understand how employee experience may be shaped through day-to-day leadership.

Findings and Observations Summary

A structured summary of themes observed across participant input, along with areas for consideration.

Leadership Discussion

A session with a small group of key leaders to review observations, discuss potential implications, and consider possible next steps.

Optional Implementation Support

If additional support is desired following the assessment, implementation work may be scoped separately. This may include working sessions with leaders or support in applying observations to leadership practices or employee experience efforts.

Interviews, focus groups, and the leadership discussion are typically conducted via Zoom.